In an abundance of caution, and due to government guidelines, we temporarily closed our office (except for dental emergencies) back when COVID-19 began. We have since reopened and are offering all dental services for our patients. It is understandable to have some trepidation about returning to the dentist for your health care needs, but we want to reassure all of our patients that we take your health very seriously, and are going to extreme measures to keep everyone safe.
Because of the pandemic, many of our patients have not come in for their regular routine maintenance throughout the year, or have even let more pressing dental matters wait until things calm down. We also know that a lot of you have not utilized all of your dental insurance benefits which are about to expire at the end of the month.
Regardless of your circumstances, we want you to feel confident in trusting us with your dental needs, and we have implemented the following safety protocols to keep our patients and staff safe as the pandemic continues:
- We are stringently following all guidelines set forth by the ADA and CDC.
- We provide a phone screening prior to your appointment date to confirm that our patients are not experiencing any symptoms of illness, and that they haven’t knowingly been exposed to anyone else that is sick.
- When you arrive for your appointment, we ask that you call us from your vehicle, and someone from our office will come out and screen you again to confirm that you are not exhibiting any symptoms of illness.
- We will take your temperature and measure your oxygen saturation levels before allowing you to enter the building.
- We are having all patients complete their paperwork online so that patients don’t come into contact with each other at the front desk area.
- We require everyone entering the clinic to wear a mask at all times, except during procedures. If you don’t have a mask, we will provide one to you.
- We are limiting the number of people allowed in the building at any given time to maintain social distancing guidelines.
- We will take you directly to your treatment room once you enter the office so there is no one in the waiting room.
- For parents, if you are bringing your child in, we kindly ask that you do not bring any other adults or children with you.
- Treatment rooms and operatory doors remain closed at all times except for entering or exiting the room.
- Our providers and staff utilize N95 masks and face shields which are changed out between patients.
- We have installed plexiglass shields at our front office area to help keep patients and staff safe.
- In the event that you are required to sign any paperwork, we give you a new pen and allow you to keep it, so that patients aren’t touching the same pen.
- We provide and ask that you use hand sanitizer as soon as you enter the clinic.
- We have all patients having dental work completed to rinse their mouths with Peroxyl prior to treatment.
While we realize that these extra precautions can be a hassle, we hope that you realize that we are following these guidelines so that we can continue to service our patients’ dental health needs in an environment that doesn’t put anyone at extra risk.
Maintaining Your Dental Health is Vital to Your Oral and Overall Health
When you don’t come in for your regular maintenance visits, small issues such as minor cavities or gingivitis can quickly escalate into worsening health issues that are both more expensive and more time consuming to handle. The old adage, “an ounce of prevention is worth a pound of cure” certainly applies to dental care!
Poor oral health can lead to a compromised immune system, and especially in the midst of a pandemic, this is the last thing you want to happen since this can make you more susceptible to infections of all types.
Bacteria can cause plaque to form, and if not removed on a daily basis, it can harden and turn into tarter. This is a much harder substance and can’t be removed by a toothbrush or floss; it requires a professional cleaning to eliminate. What makes tartar particularly dangerous is that it creates a sort of shield over the bacteria, causing it to further inflame and damage the teeth and gums.
Additionally, you may not realize that in addition to good oral health being important for the health of your teeth and gums, it also significantly impacts your overall wellness. If your teeth and gums are unhealthy, the bacteria living in your mouth can travel through your bloodstream to other parts of your body. This can contribute to and even accelerate other types of diseases.
People who are diabetics or have compromised immune systems are particularly vulnerable to exacerbations of health issues when oral health is not properly maintained.
We are Open for ALL of Your Dental Care Needs which include the following services:
- General Dentistry
- Routine x-rays and cleanings.
- Cavities and fillings.
- Deep cleanings.
- Dental Implants
- Four-on-four dental implants.
- Root canals.
- Oral surgeries.
We encourage you to maintain your oral health, and address any issues that may pop up. We are here to help keep you healthy! Additionally, we don’t want you to lose any insurance benefits that will be expiring at the end of the month since that is basically money down the drain.
As always, your experience at Rolling Oaks Dental is designed to be effortless and painless from the moment you walk into our clinic until the moment you leave. Our team is friendly, welcoming, and ready to make your visit pleasant.
We are Kid Friendly!
Many children feel scared or uneasy about dental visits, which is why we always treat our younger patients with extra sensitivity and care.
Our friendly and gentle manner will help your child feel at ease with us. Positive dental experiences during childhood can encourage a lifetime of healthy smiles, so we strive to make your child’s visits easy, effective and fun. Our San Antonio Dental Clinic offers a calm and caring environment for your child to get comfortable with his or her early dental treatments.
Insurance & Financing
Our dental clinic accepts cash, checks, debit cards and most major credit cards. We also offer in-house financing and payment plans through CareCredit® for patients who qualify. We understand that low monthly payments can make it easier to fit quality dental care into your budget.
Rolling Oaks Dental is an in-network provider for many dental insurance plans and will be happy to help you maximize your benefits.
Please bring your card and insurance information with you to each visit so that we can make sure our records stay current. As a courtesy to you, we will file and track all claims and provide postage for special claims. Please remember that your insurance policy is a contract between your employer, your insurance company, and you, and that you are responsible for the payment of all professional fees regardless of the extent of insurance coverage.
We look forward to your visit!
New patients, please call us at 210-981-3425
Or fill out the form below and we will contact you!