In an abundance of caution, and due to government guidelines, we temporarily closed our office (except for dental emergencies) back when COVID-19 began. We have since reopened and are offering all dental services for our patients. It is understandable to have some trepidation about returning to the dentist for your health care needs, but we want to reassure all of our patients that we take your health very seriously, and are going to extreme measures to keep everyone safe.
Because of the pandemic, many of our patients have not come in for their regular routine maintenance throughout the year, or have even let more pressing dental matters wait until things calm down. We also know that a lot of you have not utilized all of your dental insurance benefits which are about to expire at the end of the month.
Regardless of your circumstances, we want you to feel confident in trusting us with your dental needs, and we have implemented the following safety protocols to keep our patients and staff safe as the pandemic continues:
- We are stringently following all guidelines set forth by the ADA and CDC.
- We provide a phone screening prior to your appointment date to confirm that our patients are not experiencing any symptoms of illness, and that they haven’t knowingly been exposed to anyone else that is sick.
- When you arrive for your appointment, we ask that you call us from your vehicle, and someone from our office will come out and screen you again to confirm that you are not exhibiting any symptoms of illness.
- We will take your temperature and measure your oxygen saturation levels before allowing you to enter the building.
- We are having all patients complete their paperwork online so that patients don’t come into contact with each other at the front desk area.
- We require everyone entering the clinic to wear a mask at all times, except during procedures. If you don’t have a mask, we will provide one to you.
- We are limiting the number of people allowed in the building at any given time to maintain social distancing guidelines.
- We will take you directly to your treatment room once you enter the office so there is no one in the waiting room.
- For parents, if you are bringing your child in, we kindly ask that you do not bring any other adults or children with you.
- Treatment rooms and operatory doors remain closed at all times except for entering or exiting the room.
- Our providers and staff utilize N95 masks and face shields which are changed out between patients.
- We have installed plexiglass shields at our front office area to help keep patients and staff safe.
- In the event that you are required to sign any paperwork, we give you a new pen and allow you to keep it, so that patients aren’t touching the same pen.
- We provide and ask that you use hand sanitizer as soon as you enter the clinic.
- We have all patients having dental work completed to rinse their mouths with Peroxyl prior to treatment.
While we realize that these extra precautions can be a hassle, we hope that you realize that we are following these guidelines so that we can continue to service our patients’ dental health needs in an environment that doesn’t put anyone at extra risk.
Maintaining Your Dental Health is Vital to Your Oral and Overall Health
When you don’t come in for your regular maintenance visits, small issues such as minor cavities or gingivitis can quickly escalate into worsening health issues that are both more expensive and more time consuming to handle. The old adage, “an ounce of prevention is worth a pound of cure” certainly applies to dental care!
Poor oral health can lead to a compromised immune system, and especially in the midst of a pandemic, this is the last thing you want to happen since this can make you more susceptible to infections of all types.
Bacteria can cause plaque to form, and if not removed on a daily basis, it can harden and turn into tarter. This is a much harder substance and can’t be removed by a toothbrush or floss; it requires a professional cleaning to eliminate. What makes tartar particularly dangerous is that it creates a sort of shield over the bacteria, causing it to further inflame and damage the teeth and gums.
Additionally, you may not realize that in addition to good oral health being important for the health of your teeth and gums, it also significantly impacts your overall wellness. If your teeth and gums are unhealthy, the bacteria living in your mouth can travel through your bloodstream to other parts of your body. This can contribute to and even accelerate other types of diseases.
People who are diabetics or have compromised immune systems are particularly vulnerable to exacerbations of health issues when oral health is not properly maintained.
We are Open for ALL of Your Dental Care Needs which include the following services:
- General Dentistry
- Routine x-rays and cleanings.
- Cavities and fillings.
- Deep cleanings.
- Dental Implants
- Four-on-four dental implants.
- Root canals.
- Oral surgeries.
We encourage you to maintain your oral health, and address any issues that may pop up. We are here to help keep you healthy! Additionally, we don’t want you to lose any insurance benefits that will be expiring at the end of the month since that is basically money down the drain.
As always, your experience at Rolling Oaks Dental is designed to be effortless and painless from the moment you walk into our clinic until the moment you leave. Our team is friendly, welcoming, and ready to make your visit pleasant.
We are Kid Friendly!
Many children feel scared or uneasy about dental visits, which is why we always treat our younger patients with extra sensitivity and care.
Our friendly and gentle manner will help your child feel at ease with us. Positive dental experiences during childhood can encourage a lifetime of healthy smiles, so we strive to make your child’s visits easy, effective and fun. Our San Antonio Dental Clinic offers a calm and caring environment for your child to get comfortable with his or her early dental treatments.
Insurance & Financing
Our dental clinic accepts cash, checks, debit cards and most major credit cards. We also offer in-house financing and payment plans through CareCredit® for patients who qualify. We understand that low monthly payments can make it easier to fit quality dental care into your budget.
Rolling Oaks Dental is an in-network provider for many dental insurance plans and will be happy to help you maximize your benefits.
Please bring your card and insurance information with you to each visit so that we can make sure our records stay current. As a courtesy to you, we will file and track all claims and provide postage for special claims. Please remember that your insurance policy is a contract between your employer, your insurance company, and you, and that you are responsible for the payment of all professional fees regardless of the extent of insurance coverage.
We look forward to your visit!
New patients, please call us at 210-981-3425
Or fill out the form below and we will contact you!
Continuing education in dentistry is something that Dr. Ferraz-Dougherty and I are very passionate about. The great thing about being San Antonio dentists is that there are so many opportunities available to us here. Some people have to travel to other cities to get excellent continuing education experiences, and we are thankful that we don’t have to travel so much. This allows us to spend more time in our practice and more time with our dog, Emma! Ever since we graduated from dental school, we’ve always wanted to know more so that we can provide better service to our patients and get the most out of our career. The Texas State Board of Dental Examiners requires that dentists in Texas take 20 hours per year to maintain a license. We typically earn three to five times that in any given year depending on opportunities that arise. Here’s a few examples of where we spend our time furthering our dental education.
Texas Academy of General Dentistry – Being involved in TAGD has really motivated me to achieve and learn as much as I can. TAGD provides top notch courses. I’m typically attending an evening course after hours about once a month. This past year we’ve had a lot of basic courses going over fundamental principles in dentistry. The first time I heard a lecture on how to prepare a tooth for a crown in dental school, I’d never prepared a crown in my life. A year or so after that, I’d prepared a few crowns so I felt like I understood the basics a little better. Now, several years later, when I hear a basic lecture on crown preparation, I understand the basics on a much deeper level and can reflect deeply on whatever I’m currently doing. Constantly revisiting the basics is essential!
Seattle Study Club -It’s a real privledge to be a member of a local Seattle Study Club with many of my colleagues that I truly look up to. I’m kind of short, so I look up to a lot of people, but that’s beside the point! In our study club, we have world class lecturers come in from all over the US to speak to a small group of usually around 25 of us. This intimate setting allows us to dig deep into the details of complex cases and have off the cuff conversations that you can’t normally get when you hear someone speak in front of a large group. The speakers are only a small part of the equation, though. Having a trusted network of colleagues that are some of the best practicitoners in San Antonio has helped me to develop as a professional.
San Antonio District Dental Society -Being involved with the dental society was Ana and I’s first exposure to organized dentistry and continuing education in Texas when we moved to San Antonio. We meet once every other month and have a continuing education class with dinner. These dinners are where I’ve met so many of my friends in dentistry in San Antonio and many of the specialists that I trust with the care of Rolling Oaks Dental’s patients. If we ever refer a patient to a specialty practice, you can rest assured it is a colleague of ours that we trust and communicate with on a regular basis.
Texas Meeting -I’ve served as a speaker host volunteer and had some great continuing education experiences at the Texas Meeting here in San Antonio every year since I moved here. It’s truly a great meeting. Once a year, some of the world’s best speakers in dentistry come to San Antonio and lecture at the convention center downtown. I try to make the most of the meeting every year and learn as much as I can. I especially like hands on courses where I can have another doctor actually show me how to do something instead of just hearing about it in a lecture or reading about it. I find this to be my favorite way to learn.
Lunch and Learns -Lastly, we’re very fortunate that many of the specialists and vendors that we work with come to our office frequently during the year and provide continuing education for our team and for us. That way our whole team can stay current with trends in dentistry and ways that we can serve our patients better without having to leave the office.
These are all of the different avenues that we use to seek out educational opportunities throughout the year. Lunch, dinner, weekends -wow, continuing education is a big part of our lives and our career! The satisfaction that comes with doing great work and doing your absolute best makes the time and effort all worth it.
Am I too old for braces? We have seen many a patient start contemplating how much longer they think they will live and if it’s worth spending the money. Even people in their thirties have considered themselves too old for orthodontics. After some education and quality one-on-one time, focusing on their needs, most patients change their minds.
I’m happy to say that we currently have patients at Rolling Oaks Dental in their seventies in the middle of orthodontic care.
When adult new patients at Rolling Oaks Dental are presented with comprehensive dental care options, orthodontics is often a part of the discussion. Many adult patients have crowding of their teeth that has gone untreated for years and has gotten worse and worse. Sometimes, patients lose a tooth and do not have it immediately replaced. This can result in teeth shifting and rotating near the space. Before treatment such as a dental implant can be considered, restoring the space for adequate function and hygiene purposes must be considered. Patients that have an excessive overbite, open bite, or cross bite must often consider orthodontics as part of a comprehensive dental treatment.
After disease, infection, and dental decay is addressed, orthodontics is frequently the second phase in restoring a patient’s natural dentition back to optimal health. You might think that cost is the number one concern for adults when it comes to whether or not they will consider orthodontics. Interestingly, it’s usually not the first thing most adults are worried about.
So what’s the number one reason most adults hesitate to get the orthodontic treatment they need?
Most adults don’t want to consider orthodontic care because they think it will make them look like a teenager. They think that no one will take them seriously if they have braces. It transports them back to a time to adolescence where they might have been mocked or ridiculed for something or other, and they somehow construct the idea in their minds that getting braces will take them back there again.
This couldn’t be further from the truth. Here’s why.
First of all, advances in technology have made orthodontics come a long way from where it was when you were a child. Procedures that can cut treatment time dramatically are available. Clear braces make orthodontics a little less metal mouth and a bit more stylish. If Invisalign is an option for you, you may be able to get the orthodontic treatment you want without ever having to wear braces.
The second reason is the most important one. Your perception of what an adult with braces represents to others is totally wrong.
When you see someone on a track or path, jogging and listening to their favorite tune, do you automatically think something negative about that person? What if you see someone eating a healthy meal? What about if you see someone that just got a nice haircut or a great new outfit? Do you think poorly of them? No, you don’t. As a matter of fact, you think the opposite. If you see someone taking care of their health, you automatically think positive thoughts about that person. Have you ever seen someone in their eighties riding a bicycle? It’s awesome! If you see someone of any age wearing some nice clothes and sporting a fresh new haircut, you automatically think, “man, I like the way that person presents themselves, very professional, it shows how much they care,”. People that take care of themselves and that are actively improving themselves usually elicit a positive response. They care about themselves. They want to be better today than they were yesterday.
So now let’s talk about you. With braces. Without excuses. Taking care of your health. Taking care of your appearance. You are making an investment in yourself and in your body, your most valuable asset that you have on this planet. People don’t perceive you as a wannabe teenager with some kind of problem. People see you as a confident adult, doing your thing to take care of yourself. Self improvement is something that the best strive for every day. Improving your smile. Improving your dental health so that you can keep your real teeth for your entire life. These aren’t things that people frown upon. Quite the opposite. People will admire you for your commitment to your health. It’s a beautiful thing!